Cynergy Web Based CRM Software has been delivering successful Customer Relationships for over 10 years.  We know what it takes to be successful communicating with clients and maintaining valuable information that impacts future sales and long term meaningful partnerships with clients. A good contact management program should also be easily integrated into other ERP or Enterprise software being utilized by the organization as well as be able to access customer profile updates and changes as they occur.  You must have the ability to import and export data as you need it, and the ability to customize the software around your organization, not be forced to shape your organization or business methodology around the Web Based CRM software. 

Cynergy’s track record as a leading Help Desk CRM Software system has built a strong reputation in the marketplace among many Fortune 1000 companies as well as small/medium organizations that may have had a handful of tech support people and salespeople alike.  The organization's primary need was to be able to view the Propective Clients that Salespeople were working with as well as the prospect once they became a full time customer, including their service tickets, project management, and document management. We know what they need to be successful, and we understand the challenges that management and salespeople face every day in the office and field.   Cynergy Help Desk Software is our flagship product that was the original template of this Web Based CRM Software.

Cynergy Web Based CRM Software was designed to be readily accessible with any standard web browser, with over 300+ reports that give management critical information at their fingertips that they need to make the important every day decisions.   It is extremely important that the reports provided come from information provided by sales people as they go through their daily routine. 

We also have automated Interactive Voice Systems that allow Sales Reps to call their information into from a cell phone or remote location.  That information is then uploaded to the Cynergy Database for access by the salespeople or management. 

Another significant feature in a customer system is the ability to automatically execute events based on information or actions that take place.  Our software can automatically import leads from the web, notify managers by email of new leads or appointments, print letters, send faxes, and automatically send emails based on triggers designed in the business and marketing processes. 

It is also critical that the software be easy to use, schedule appointments, or build opportunities as well as be able to give management the information they need to make important decisions and if your company offers service and support, Cynergy Help Desk Software is fully integrated into Cynergy CRM to complete your CRM offering.