Business Intelligence for Capital Equipment Companys

CRM Software from Cynergy has been delivering successful Customer Relationships for over 10 years.  We know what it takes to be successful communicating with clients and maintaining valuable information that impacts future sales and long term meaningful partnerships with clients. A good contact management program should also be easily integrated into other ERP or Enterprise software being utilized by the organization as well as be able to access customer profile updates and changes as they occur.  You must have the ability to import and export data as you need it, and the ability to customize the software around your organization, not be forced to shape your organization or business methodology around the software. 

Cynergy’s focus is on Industrial Equipment dealers.  We know what they need to be successful, and we understand the challenges that management and salespeople face every day in the office and field.   Cynergy can interface with most manufacturer’s price books, and has the ability to import any flat file information into our inventory/opportunity module.

Cynergy CRM was designed to be readily accessible with any standard web browser, with over 300+ reports that give management critical information at their fingertips that they need to make the important every day decisions.   It is extremely important that the reports provided come from information provided by sales people as they go through their daily routine. 

We also have automated Interactive Voice Systems that allow Sales Reps to call their information into from a cell phone or remote location.  That information is then uploaded to the Cynergy Database for CRM Software for Capital Equipment Companies. 

Another significant feature in a customer system is the ability to automatically execute events based on information or actions that take place.  Our software can automatically import leads from the web, notify managers by email of new leads or appointments, print letters, send faxes, and automatically send emails based on triggers designed in the business and marketing processes. 

It is also critical that the software be easy to use, simple to enter information, schedule appointments, or build opportunities.  And if your company offers service and support, Cynergy Help Desk is fully integrated into Cynergy CRM to complete your CRM offering.